RentCompared

Privacy Policy

Last updated: 8/2/2025

1. Introduction

Welcome to RentCompared ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our property comparison services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account or register for our services
  • Request property information or arrange viewings
  • Contact us through our contact forms
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys or provide feedback

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent on our site
  • Search queries and preferences
  • Referring website information

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our property comparison services
  • Process your requests for property information and viewings
  • Send you relevant property listings and updates
  • Improve our website functionality and user experience
  • Communicate with you about our services
  • Analyze usage patterns and trends
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

With Property Developers and Agents

When you express interest in a property or request a viewing, we may share your contact information with the relevant property developer, management company, or letting agent to facilitate your inquiry.

Service Providers

We may share your information with third-party service providers who assist us in operating our website, conducting business, or serving our users, provided they agree to keep this information confidential.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal processes, such as court orders or subpoenas.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. For more details, please see our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access your personal data
  • The right to rectify inaccurate personal data
  • The right to erase your personal data
  • The right to restrict processing of your personal data
  • The right to data portability
  • The right to object to processing
  • The right to withdraw consent

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Address:23 Bridge Place, Southwark, London, SE1 4DF